Privacy Policy

Privacy Policy

ORBE values the protection and privacy of your data. For this reason, we comply with the LGPD (Brazilian General Data Protection Law, Law No. 13,709/2018).

1. Information Collected

We collect information from users in two ways:

a) Information provided by the user:

  • Registration data: Name, email, phone number and other data required for contact and for the eventual provision of services.
  • Contracting information: When services are contracted, we may request additional data to comply with legal and contractual obligations.

b) Information collected automatically:

  • Browsing data: IP address, browser type, pages visited, time spent browsing and approximate location.
  • Cookies and similar technologies: We use cookies to improve the user experience and to personalize the website's content.

2. Purpose of Data Use

The information collected is used to:

  • Provide and manage the requested services;
  • Send communications about our services, news and updates;
  • Comply with legal and regulatory obligations;
  • Improve browsing and the personalization of the website's content;
  • Conduct market research to improve the services provided by ORBE.

3. Information Sharing

ORBE does not sell, rent or share users' personal data with third parties, except in the following cases:

  • Service providers: We may share data with partner companies that assist in providing our services, ensuring that they maintain the confidentiality and secrecy of the data.
  • Legal obligations: Where required by law, court order or regulation, we may share data with the competent authorities in order to comply with applicable legislation.

4. Data Protection

We adopt appropriate security measures to protect users' information against unauthorized access, alteration, disclosure or destruction of data. We use security protocols and encryption to ensure the integrity of the personal data stored.

5. Rights of Data Subjects

Under the LGPD (Brazilian General Data Protection Law), you have the following rights regarding your personal data:

  • Access to the personal data we hold;
  • Correction of incomplete, inaccurate or outdated data;
  • Deletion of data when it is no longer necessary;
  • Withdrawal of consent for the use of data.

To exercise these rights, please contact us through our customer service email: adm@athenaoffice.com.br.

6. Data Retention

We store users' personal data only for as long as necessary to fulfill the purposes set out in this Policy, or as required by law.

7. Cookies and Similar Technologies

The website uses cookies to improve the user experience and personalize content. By accessing our website, you consent to the use of cookies. You may adjust the cookie settings in your browser if you prefer to disable them.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable legislation. We will publish the revised version on the website and encourage you to review this document regularly.

9. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, please contact us by email: adm@athenaoffice.com.br.